Returns & Exchanges
At SUNJOY, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't perfectly fit your space, you can return most products in their original condition within 30 days of delivery.
Initiate Your Request
Log into your SUNJOY account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Carefully place the items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous delivery markings.
Drop Off and Refund
Hand off the package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing